Regulations
Online Store Regulations - www.footballfans.shop
I. General provisions
These Regulations define the general conditions, the manner of providing Services electronically and sales conducted via the Online Store www.footballfans.shop. Shop is run by Paweł Mirończuk, running a business under the name Trenerpawel Paweł Mirończuk, entered in the register of entrepreneurs of the Central Register and Information on Activity Economic conducted by the minister competent for economy at Aleja Street Konstytucji 3 Maja 30/ 61, 15-776 Białystok, NIP 5423132042, REGON 200421528, hereinafter referred to as Reseller.
Contact with the Seller takes place through:
– e-mail address: kontakt@footballfans.shop;
– by phone: +48 519032442;
– contact form available on the Online Store website.
These Terms and Conditions are continuously available on the website www.footballfans.shop, in a way that allows it to be obtained, reproduced and recorded its content by printing it or saved to the media at any time. The Seller informs that the use of Services provided electronically may involve a threat on the part of every Internet user, consisting in the possibility of introducing malware into the Customer’s ICT system and obtaining and modifying his data by unauthorized persons. To avoid the risk of threats mentioned above, the Customer should use appropriate technical measures that will minimize their occurrence, in particular antivirus programs and firewall.
II. DefinitionsThe terms used in the Regulations shall mean
Working days – these are days from Monday to Friday, excluding public holidays;
Client – a natural person who has full legal capacity, a natural person conducting business activity, legal person or organizational unit that is not a person legal law, the specific provisions of which confer legal capacity, which makes Orders in as part of the Online Store or uses other Services available in the Online Store; Civil Code – Act of 23 April 1964 (Journal of Laws No. 16, item 93, as amended);
Consumer – a Customer who is a consumer within the meaning of art. 22[1] of the Civil Code.
Entrepreneur – a Customer who is an entrepreneur within the meaning of art. 43 [1] of the Civil Code;
Regulations – this document;
Goods – a product presented in the Online Store, the description of which is available at each of the the products presented;
Sales Agreement – a contract for the sale of Goods within the meaning of the Civil Code, concluded between the Seller and the Customer;
Services – services provided by the Seller to Customers electronically within the meaning of provisions of the Act of 18 July 2002 on the provision of electronic services (Journal of Laws No. 144, item 1204, as amended);
Act on Consumer Rights – the Act of 30 May 2014 on consumer rights (Journal of Laws of 2014, No. 827);
Act on the provision of electronic services – the Act of 18 July 2002 on the provision of services by electronic means (Journal of Laws No. 144, item 1204, as amended);
Act on Consumer Rights – the Act of 30 May 2014 on consumer rights (Journal of Laws of 2014, No. 827);
Act on the provision of electronic services – the Act of 18 July 2002 on the provision of services by electronic means (Journal of Laws No. 144, item 1204, as amended);
Order – the Customer’s declaration of intent, aimed directly at the conclusion of the Sales Agreement, specifying in particular the type and quantity of the Goods.
III. Rules for using the Online Store
The use of the Online Store is possible provided that the system meets ICT used by the Customer, the following minimum technical requirements:
– computer or mobile device with Internet access,
– access to e-mail,
– web browser Internet Explorer version 11 or later, Firefox version 28.0 or newer, Chrome version 32 or later, Opera version 12.17 or later, Safari version 1.1. or Later enabling cookies and Javascript in the web browser.
Using the Online Store means any action of the Customer that leads to familiarization by him with the content contained in the Store.
The Customer is obliged in particular to:
– not to provide or transmit content prohibited by law, e.g. content promotes violence, defames or violates the personal rights and other rights of persons Third party,
– use the Online Store in a way that does not interfere with its functioning, in particular through the use of specific software or devices,
– not to take actions such as: sending or placing as part of the Online Store unsolicited commercial information (spam),
– use the Online Store in a way that is not inconvenient for other Customers and for the Seller,
– use any content posted within the framework of Online Shop unsolicited commercial information (spam),
– use the Online Store in a way that is not inconvenient for other Customers and for the Seller,
– use any content posted as part of the Online Store only in the scope of personal,
– use the Online Store in a manner consistent with the regulations in force in the territory of the Republic of Poland, the provisions of the Regulations, as well as the general principles use of the network Internet.
IV. Services
The Seller makes it possible through the Online Store to use free Services, which are provided by the Seller 24 hours a day, 7 days a week.
The Customer has the opportunity to receive commercial information from the Seller in the form of messages sent to the e-mail address provided by the Client (Newsletter Service). For this purpose provide a valid e-mail address or activate the appropriate field in the registration form or the Order form. The Customer may at any time revoke consent to sending commercial information. The Newsletter Service Agreement is concluded for an indefinite period of time and is terminated when the Client sends a request to remove his/her email address from the Newsletter subscription or unsubscribe via a link in the content of the message sent within the Newsletter Service.
The Client has the option to send messages to the Seller via the contact form. Agreement for the provision of the Service consisting in providing an interactive form enabling Customers to contact the Seller is concluded for a definite period of time and is terminated terminated when the Customer sends a message.
The Customer has the opportunity to post individual and subjective statements relating to, among other things, the Goods or the course of the transaction. By adding statements declares that he/she owns all rights to such content, in particular, copyrights, related rights and industrial property rights. The contract for the provision of services consisting in posting opinions about Goods in the Online Store is concluded for a definite period of time and is terminated as soon as the opinion is added.
Opinions should be edited in a clear and understandable manner, moreover, they may not violate applicable law, including the rights of third parties – in particular, they may not have In particular, they can not be defamatory, violate personal rights or constitute an act of unfair competition. Posted statements are disseminated on the web pages of the Online Store. By posting a statement, the Client agrees to the free use of that statement and its publication by the Seller, as well as the development of works within the meaning of the Act on Copyright and Related Rights (Journal of Laws 1994 No. 24 item 83).
The Seller has the right to organize occasional contests and promotions, the terms of which each time will be stated on the web pages of the Store. Promotions in the Online Store are not subject to combination, unless the Regulations of a given promotion provide otherwise.
In the case of violation by the Customer of the provisions of these Regulations, the Seller, after prior ineffective call to cease or remove violations, setting an appropriate time limit. Appropriate time limit, may terminate the contract for the provision of Services at 14 days’ notice period.
V. Procedure for concluding a Sales Contract
Information about the Goods provided on the Store’s websites, in particular their descriptions, technical and usable parameters and prices, constitute an invitation to conclude a Contract, within the meaning of Article 71 of the Civil Code.
All Goods available at the Online Store are brand new and have been legally introduced into the Polish market.
The condition for placing an Order is having an active e-mail account.
In the case of placing an Order via the Order form available on the website of the Online Store, the Order is placed by the Customer to the Seller in electronic form and constitutes an offer to conclude a Sales Agreement for the Goods that are the subject of the Order. The offer made in electronic form binds the Client, if the Seller sends a confirmation of acceptance to the e-mail address provided by the Client electronic mail address provided by the Client, the Seller sends a confirmation of acceptance for execution of the Order, which constitutes a Seller’s statement of acceptance of the Client’s offer, and at the moment of its receipt by the Client the Contract of Sale is concluded. Agreement of sale is concluded.
The Contract of Sale is concluded in the Polish language, with contents in accordance with the Regulations.
VI. Delivery
Delivery of the Goods shall be limited to the territory of the Republic of Poland and shall be made to the address indicated by the Customer when placing the Order.
The Customer may choose the following forms of delivery of the ordered Goods: via courier company;via a postal operator; delivered to a Parcel Machine.
The Seller on the Store’s website in the description of the Goods informs the Customer about the number of working days needed for the execution of the Order and its delivery, as well as the amount of fees for the delivery of the Goods.
The period for delivery and fulfillment of the Order is calculated in Business Days in accordance with pt. VII subsection 2.
The Seller shall provide the Customer with a proof of purchase.
If different lead times are provided for the Goods covered by the Order, the longest period for the entire. Order the longest period among those provided for shall apply.
VII. Prices and payment methods
The prices of the Goods are given in Polish zlotys and include all components, including customs duties and other fees. The Customer may choose the following methods of payment:
– bank transfer to the Seller’s bank account (in this case, the execution of the Order will be initiated after the Seller sends the Customer a confirmation of acceptance of the Order, while shipment will be made immediately after the funds are credited to the Seller’s bank account Seller’s bank account and completion of the Order);
– cash on delivery, payment of the supplier at the time of delivery (in this case, the execution of the Order and its shipment will be commenced after the Seller sends the Customer a confirmation of acceptance of the Order and completion of the Order);
– electronic payment (in this case, the execution of the Order will begin after the Seller sends the Customer by the Seller a confirmation of acceptance of the Order and after the Seller receives the Seller information from the billing agent’s system that the Customer has made payment, while shipment will be made immediately after completion of the Order).
The Seller informs the Customer on the Store’s website about the deadline within which he is obliged to make payment for the Order. In case of non-payment by the Customer within the deadline referred to in the preceding sentence, the Seller shall, after ineffective prior call for payment with setting an appropriate time limit may withdraw from the Agreement on the basis of Article 491 of the Civil Code.
VIII. Right to withdraw from the Agreement
The Customer, who is a Consumer, may withdraw from the Agreement without giving any reason by submitting a appropriate statement within 14 days. To meet this deadline it is sufficient to send statement before its expiration.
The Client may formulate the statement on his/her own or use the model statement made available by the Seller on the Store’s website.
The 14-day period starts from the date on which the Goods were delivered, or, in the case of an Agreement for the provision of Services from the date of its conclusion.
The Seller, upon receipt of the Consumer’s statement of withdrawal from the Contract, will send to the Consumer’s e-mail address a confirmation of receipt of the statement of withdrawal from the Agreement.
The Consumer’s right to withdraw from the Contract is excluded in the case of:
– Provision of services, if the Seller has fully performed the service with the express consent of the Consumer, who was informed before the start of the service that after the performance of the service by the
– Seller will lose the right to withdraw from the Contract;
– Agreement in which the price or remuneration depends on fluctuations in the financial market, over which the Seller does not control, and which may occur before the expiration of the deadline for withdrawal from the Contract;
– A contract in which the subject of performance is a non-refabricated Goods, produced according to the Consumer’s specifications or serving to meet his individualized needs;
– Agreement in which the subject of performance is Goods that are subject to rapid deterioration or have a short shelf life;
– A contract in which the subject of performance is an Item delivered in sealed packaging which, once opened, cannot be returned for health or hygiene reasons, for hygienic reasons, if the package has been opened after delivery;
– A contract in which the subject of performance are products which, after delivery, due to their nature, are inseparably combined with other things;
– Agreement in which the subject of performance are alcoholic beverages, the price of which was agreed upon at the conclusion of the Sales Agreement, and the delivery of which can only take place after 30 days and whose value depends on fluctuations in the market over which the Seller has no control;
– Agreement in which the Consumer expressly requested that the Seller come to him to perform urgent repair or maintenance;
– If the Seller provides additional services other than those which the performance of which the Consumer requested, or provides Goods other than spare parts necessary for the performance of the repair or maintenance, the Consumer has the right to withdraw from the Contract with respect to the additional services or Goods;
– Agreement in which the subject matter of performance is sound or visual recordings or computer programs computer programs delivered in sealed packaging, if the packaging has been opened after the delivery;
– delivery of newspapers, periodicals or magazines, with the exception of the Subscription Agreement subscriptions;
– A contract concluded through a public auction;
– Agreement for the provision of services in the field of accommodation, other than for residential purposes, carriage of things, car rental, catering, services related to leisure, entertainment, sports or cultural events entertainment, sports or cultural events, if the contract specifies the day or period of service service;
– Contracts for the provision of digital content that is not recorded on a tangible medium, if performance began with the express consent of the Consumer before the expiration of the deadline for withdraw from the Agreement and after the Seller has informed him of the loss of the right to withdraw from the Agreement.
– A Client who is a Consumer may withdraw from the Agreement without giving any reason by submitting an appropriate statement within 14 days. To meet this deadline it is sufficient to send the statement before its expiration.
– The Client may formulate the statement on his/her own or use the sample statement provided by the Seller on the Shop’s website.
– The 14-day period starts from the date on which the Goods were delivered or, in the case of a Service Contract, from the date of its conclusion.
– Upon receipt of the statement of withdrawal from the Contract by the Consumer, the Seller will send a confirmation of receipt of the statement of withdrawal to the Consumer’s e-mail address.
In the case of withdrawal from the Contract concluded at a distance, the Contract is considered not concluded. It, what the parties have provided shall be returned unchanged, unless the change was necessary to ascertain the nature, characteristics and functionality of the Goods. The return should be made immediately, no later than within 14 days. The purchased Goods should be returned to the address of the Seller.
The Seller shall immediately, but no later than within 14 days from the date of receipt of the statement Consumer’s declaration of withdrawal from the Contract will return to the Consumer all payments made by the Consumer payments, including the cost of delivering the Goods. The Seller shall refund the payment using the same method of payment used by the Consumer, unless the Consumer agrees to a different method of return, whereby this method will not involve any cost to the Consumer. The Seller may withhold reimbursement of payments received from the Consumer until it receives the item back or until the Customer provides proof of its return, whichever event occurs earlier, unless the Seller has offered to collect the item from the Customer himself.
If the Consumer has chosen a method of delivering the Goods other than the cheapest ordinary method of delivery offered by the Seller, the Seller is not obliged to reimburse the Consumer for the additional costs incurred by him.
The Customer shall bear only the direct cost of returning the Goods, unless the Seller has agreed to bear this Cost.
IX. Exchange
The Seller shall provide the Customer with the opportunity to exchange the Goods within 21 days from the date of their delivery.
The request for exchange can be reported to: kontakt@footballfans.shop with the note “exchange of Goods”.
The Customer may exchange the Goods for:
– the same model, with a different color or size,
– another model, with lower, higher or the same price.
The exchange of the Goods is possible only for the Goods currently on the website of the Seller.
In order to exchange the Goods, the Customer should complete and sign the exchange form available on the Website Store’s website, properly secure the parcel, and attach the proof of purchase and confirmation of transfer for the amount necessary to cover the shipping costs of the new Goods (PLN 15). Goods in exchange should be sent to the Seller by registered mail, the cost of which shall be borne by the Customer.
The Seller will contact the Customer if the Goods to be exchanged were no longer available.The Customer will be able to choose another Goods or in the event of withdrawal from the exchange the Goods shall be returned to the Customer at his expense.
In the case of exchange for Goods with a lower price, the refund will be made within 14 days using the same method of payment that the Customer used when purchasing the Goods.
In the case of exchange for Goods with a higher price, the Seller will replace the Goods after noting the payment of an amount equal to the price difference. In order to speed up the exchange process, the Customer may attach to the shipment confirmation of the transfer.
Only Goods that are clean and do not bear traces of use are subject to exchange. The Seller refuses Customer to exchange when the Goods are damaged.
X. Complaints regarding the Goods under warranty
The Seller undertakes to deliver the Goods without defects.
Complaints arising from violation of the Customer’s rights guaranteed by law or on the basis of these Regulations these Regulations, should be addressed to the address:
Trenerpawel PAWEŁ MIROŃCZUK, ul. Grodzieńska 17, 15-107 Białystok, to the e-mail address: kontakt@footballfans.shop, telephone number +48 519032442.
In order to consider the complaint, the Customer should send or deliver the advertised Goods, if it is possible, attaching to it a proof of purchase.
Goods should be delivered or sent to the address indicated in item 3.
The Seller undertakes to consider each complaint within 14 days.
In the case of deficiencies in the complaint, the Seller will call on the Customer to supplement it to the necessary extent immediately, but no later than within 7 days, from the date of receipt of the summons by the Customer.
XI. Complaints regarding the provision of electronic services
The Customer may submit complaints to the Seller in connection with the functioning of the Store and the use of the Services. Complaints may be submitted in writing to the address:
Trenerpawel PAWEŁ MIROŃCZUK, ul. Grodzieńska 17, 15-107 Białystok, to the e-mail address: kontakt@footballfans.shop, telephone number +48 519032442.
In the complaint, the customer should give his name, mailing address, type and description of the problem that has occurred.
The seller undertakes to consider each complaint within 14 days, and if this is not possible, to inform the Customer within this period when the complaint will be considered. In case of deficiencies in the complaint, the Seller will call on the Customer to supplement it to the necessary extent within 7 days, from the date of receipt of the summons by the Customer.
XII. Out-of-court ways to resolve complaints and assert claims
A customer who is a Consumer has, among other things, the following possibilities to use out-of-court ways of handling complaints and pursuing claims:
– is entitled to apply to a permanent amicable consumer court operating at the Trade Inspection with a request to resolve a dispute arising from the concluded Sales Agreement;
– is entitled to apply to the provincial inspector of the Trade Inspection with a request to initiate mediation proceedings for amicable settlement of a dispute between the Customer and the Seller;
– may obtain free assistance in resolving a dispute between the Customer and the Vendor, also using the free assistance of the district (city) consumer ombudsman or a social organization whose statutory tasks include protection of Consumers (such as the Federation of Consumers, Association of Polish Consumers). Advice is provided under the Federation Consumers at the toll-free consumer hotline number 800 007 707 and by the Association of Polish Consumers at the email address porady@dlakonsumentow.pl;
– file your complaint through the EU ODR online platform, available at: http://ec.europa.eu/consumers/odr/.
XIII. Personal Data Protection
The Seller collects and processes personal data provided by Customers in accordance with applicable legal regulations and in accordance with the Privacy Policy, available on the Store’s website.
XIV. Final provisions
All rights to the Online Store, including property copyrights, intellectual property rights intellectual property rights to its name, Internet domain, Internet Store website, as well as to the forms, logotypes belong to the Seller, and the use of them may take place only in the manner specified and in accordance with the Regulations.
The provisions contained in these Regulations concerning the Consumer, on withdrawal from the contract and complaints, apply to a natural person entering into a contract directly related to his business activity, when it is clear from the content of this contract that it does not have for this person a professional character, resulting in particular from the object of his/her business activity, made available on the basis of the provisions on the Central Register and Information on Economic Activity. The provisions on out-of-court methods of settlement of complaints and claims.
Settlement of potential disputes arising between the Seller and the Customer, who is a Consumer, shall be submitted to the competent courts in accordance with the provisions of the relevant provisions of the Code of Civil Procedure.
Settlement of potential disputes arising between the Seller and the Customer, who is an Entrepreneur shall be submitted to the court having jurisdiction over the registered office of the Seller. In matters not covered by these Terms and Conditions, the provisions of the Civil Code shall apply. Civil Code, the provisions of the Act on Electronic Service Provision, the provisions of the Act on Consumer Rights, and other relevant provisions of the law. Consumer and other relevant provisions of Polish law.
Each Client will be informed of any changes to these Regulations through information on the main page of the Online Store containing a summary of the changes and the date on which they take effective date. The effective date of the changes will not be shorter than 14 days from the date of their announcement.
